FREE SHIPPING ON ODERS OVER $160

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    Privacy policy

    Welcome to Unify Original. This Privacy Policy explains how I collect, use, and protect your personal information when you visit and use my website. I am committed to protecting your privacy and complying with all applicable legal regulations.

    1. Information I Collect
       When you use my website or make a purchase, I may collect the following information:

      • Personal Information: Name, email address, phone number, shipping address, payment information.

      • Website Usage Information: IP address, browser type, time of access, and browsing behavior on my website.

      • Cookies Information: I use cookies to collect data about your website usage to enhance your user experience.

    2. How I Use The Information

      The information I collect from you may be used for the following purposes:

      • To process and ship your orders.

      • To provide you with information about products, services, or special offers you may be interested in.

      • To improve the quality of my services and user experience.

      • To contact you regarding updates or changes related to your order.

       

    3. Sharing Information with Third Parties

       I am committed to not selling or sharing your personal information with third parties without your consent, except when required by law. However, I may share your information with the following parties:

      • Shipping partners to fulfill your orders.

      • Payment processors to handle transactions.

      • Marketing and analytics services (such as Google Analytics, Facebook) to improve user experience.

       

    4. Data Security
      I take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access. These measures include using SSL (Secure Socket Layer) encryption when processing payment information.

    5. Your Rights

      Depending on where you reside, you may have certain rights regarding your personal information, including:

      • The right to access the personal information I hold about you.

      • The right to correct or delete your personal information.

      • The right to restrict or object to the processing of your personal data.

      • The right to withdraw consent for processing your personal data.

      To request the correction or deletion of your personal information, please contact me at unifyoriginal.us@gmail.com.

       

    6. Cookies and Tracking Technologies
      My website uses cookies to enhance the user experience and analyze browsing behavior. You can adjust your browser settings to refuse cookies; however, this may affect your experience on my website.

    7. International Privacy Policy
      If you are a user from the European Union (EU), I comply with the General Data Protection Regulation (GDPR) and ensure your rights regarding personal data. I only collect and use your personal information with your explicit consent.

    8. Changes to This Privacy Policy
       I may update this Privacy Policy over time to reflect changes in legal regulations or how I operate. Any changes will be posted on my website, and the effective date will be updated.

    9. Contact Information
       If you have any questions or requests regarding this Privacy Policy, please contact me at unifyoriginal.us@gmail.com.

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    Delivery & Return

    Delivery Policy

    Shipping Destinations

    We are happy to provide our customers with great value and service. We currently ship to five countries: the United States, the United Kingdom, Canada, Australia, and New Zealand. While we offer international shipping to these locations, some areas may be restricted. If we are unable to deliver to your location, we will contact you directly.

    Unify Original is not responsible for incorrect addresses entered during checkout. Please ensure that your billing and shipping addresses are accurate before order processing. If an error occurs on our end, we will take full responsibility and resend your order at no additional cost.

    Processing Time

    Each of our products is meticulously handcrafted and requires 3-5 days for production. Once completed, an estimated shipping time of 7-10 days is required for delivery to your doorstep. All orders must be fully paid before shipping. Orders with delayed payments due to credit card authorization issues, etc., will not be processed until payment is received.

    Estimated Shipping Time

    • United States: Shipped via FedEx – Estimated delivery time: 5-8 days.
    • United Kingdom: Shipped via Royal Mail – Estimated delivery time: 7-10 days.
    • Australia: Shipped via Aramex – Estimated delivery time: 7-10 days.
    • Canada: Shipped via Canada Post – Estimated delivery time: 6-12 days.
    • Other Countries: Estimated delivery time: 8-12 days.

    Shipping Fees

    A flat shipping rate of $6.95 applies to all orders, subsidized to ensure global accessibility. For orders over $160, we offer free shipping, allowing customers to shop more and enjoy additional savings.

    Taxes & Duties

    Applicable taxes may be charged depending on the country or region. Customers will see the final tax calculation at checkout.

    Return & Refund Policy

    At Unify Original, we offer a hassle-free 45-day return and refund policy. If you are not satisfied with your purchase for any reason, you may return the item for a full refund.

    Our handmade products are crafted with meticulous attention to detail, though minor variations may occur. The product will closely match the images displayed. If there is a significant difference, we will issue a full refund immediately.

    Refund Processing Time

    Once we receive your returned item, our team will inspect it, and the refund will be processed within 1-2 days.

    Exchanges

    We do not charge restocking fees for defective items.

    Returns

    • Items must be in new condition, without signs of wear, scratches, or dirt.
    • All original packaging and product boxes must be included in the return shipment.
    • Customers are responsible for return shipping costs unless the item is defective, in which case we will cover the shipping fee.
    • Any exchanged product will be shipped back to you free of charge.

    Order Modification or Cancellation

    After placing an order, you have 24 hours to contact our customer service team to request modifications or cancellations. After 24 hours, orders enter production and can no longer be changed.

    Damaged or Incorrect Orders

    We strive for 100% order accuracy. However, in rare cases, a damaged or incorrect item may be received. If this happens, we offer free replacements or full refunds.

    To process a replacement or refund, please provide:

    • Your order number
    • A clear photo showing the incorrect or damaged item

    Contact us at unifyoriginal.us@gmail.com, and our support team will assist you promptly.

    Non-Delivery of Orders

    If your item has not arrived within 45 days of placing your order, please contact us through our Contact Us page. We will issue either a free replacement or a full refund.

    Please Note:

    • Used items are not eligible for returns or refunds.
    • New and unused items successfully received within 45 days qualify for a return or exchange.
    • After 45 days from receipt, returns and exchanges will no longer be accepted.

    For any further inquiries, feel free to reach out to us. We are always happy to assist!

    Drop Us A Line

    We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

    Thanks for contacting us. We'll get back to you as soon as possible.

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