FREE SHIPPING ON ODERS OVER $160

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    About us

    At Unify Original, every stitch tells a story. I am passionate about creating handcrafted crochet pieces that bring warmth, comfort, and a touch of timeless beauty to your wardrobe. From cozy cardigans to charming beanies, each item is made with care, patience, and love, woven together to celebrate craftsmanship and individuality.

    I believe in slow fashion, where quality and artistry come first. When you wear Unify Original, you're not just wearing clothing you're embracing a piece of heartfelt dedication and creativity.

    Thank you for supporting handmade. Let’s weave something special together. 🤍

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    Delivery & Return

    Delivery Policy

    Shipping Destinations

    We are happy to provide our customers with great value and service. We currently ship to five countries: the United States, the United Kingdom, Canada, Australia, and New Zealand. While we offer international shipping to these locations, some areas may be restricted. If we are unable to deliver to your location, we will contact you directly.

    Unify Original is not responsible for incorrect addresses entered during checkout. Please ensure that your billing and shipping addresses are accurate before order processing. If an error occurs on our end, we will take full responsibility and resend your order at no additional cost.

    Processing Time

    Each of our products is meticulously handcrafted and requires 3-5 days for production. Once completed, an estimated shipping time of 7-10 days is required for delivery to your doorstep. All orders must be fully paid before shipping. Orders with delayed payments due to credit card authorization issues, etc., will not be processed until payment is received.

    Estimated Shipping Time

    • United States: Shipped via FedEx – Estimated delivery time: 5-8 days.
    • United Kingdom: Shipped via Royal Mail – Estimated delivery time: 7-10 days.
    • Australia: Shipped via Aramex – Estimated delivery time: 7-10 days.
    • Canada: Shipped via Canada Post – Estimated delivery time: 6-12 days.
    • Other Countries: Estimated delivery time: 8-12 days.

    Shipping Fees

    A flat shipping rate of $6.95 applies to all orders, subsidized to ensure global accessibility. For orders over $160, we offer free shipping, allowing customers to shop more and enjoy additional savings.

    Taxes & Duties

    Applicable taxes may be charged depending on the country or region. Customers will see the final tax calculation at checkout.

    Return & Refund Policy

    At Unify Original, we offer a hassle-free 45-day return and refund policy. If you are not satisfied with your purchase for any reason, you may return the item for a full refund.

    Our handmade products are crafted with meticulous attention to detail, though minor variations may occur. The product will closely match the images displayed. If there is a significant difference, we will issue a full refund immediately.

    Refund Processing Time

    Once we receive your returned item, our team will inspect it, and the refund will be processed within 1-2 days.

    Exchanges

    We do not charge restocking fees for defective items.

    Returns

    • Items must be in new condition, without signs of wear, scratches, or dirt.
    • All original packaging and product boxes must be included in the return shipment.
    • Customers are responsible for return shipping costs unless the item is defective, in which case we will cover the shipping fee.
    • Any exchanged product will be shipped back to you free of charge.

    Order Modification or Cancellation

    After placing an order, you have 24 hours to contact our customer service team to request modifications or cancellations. After 24 hours, orders enter production and can no longer be changed.

    Damaged or Incorrect Orders

    We strive for 100% order accuracy. However, in rare cases, a damaged or incorrect item may be received. If this happens, we offer free replacements or full refunds.

    To process a replacement or refund, please provide:

    • Your order number
    • A clear photo showing the incorrect or damaged item

    Contact us at unifyoriginal.us@gmail.com, and our support team will assist you promptly.

    Non-Delivery of Orders

    If your item has not arrived within 45 days of placing your order, please contact us through our Contact Us page. We will issue either a free replacement or a full refund.

    Please Note:

    • Used items are not eligible for returns or refunds.
    • New and unused items successfully received within 45 days qualify for a return or exchange.
    • After 45 days from receipt, returns and exchanges will no longer be accepted.

    For any further inquiries, feel free to reach out to us. We are always happy to assist!

    Drop Us A Line

    We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

    Thanks for contacting us. We'll get back to you as soon as possible.

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