FREE SHIPPING ON ODERS OVER $160
We have a professionally trained customer service team to answer any inquiries regarding your order information. Please contact our order processing department via email at: unifyoriginal.us@gmail.com
Tracking will be updated 3-5 days after the order date. We will send you an email notification with the tracking number, and you can check your order status.
Thank you for trusting and choosing Unify Original!
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Delivery & Return
We are happy to provide our customers with great value and service. We currently ship to five countries: the United States, the United Kingdom, Canada, Australia, and New Zealand. While we offer international shipping to these locations, some areas may be restricted. If we are unable to deliver to your location, we will contact you directly.
Unify Original is not responsible for incorrect addresses entered during checkout. Please ensure that your billing and shipping addresses are accurate before order processing. If an error occurs on our end, we will take full responsibility and resend your order at no additional cost.
Each of our products is meticulously handcrafted and requires 3-5 days for production. Once completed, an estimated shipping time of 7-10 days is required for delivery to your doorstep. All orders must be fully paid before shipping. Orders with delayed payments due to credit card authorization issues, etc., will not be processed until payment is received.
A flat shipping rate of $6.95 applies to all orders, subsidized to ensure global accessibility. For orders over $160, we offer free shipping, allowing customers to shop more and enjoy additional savings.
Applicable taxes may be charged depending on the country or region. Customers will see the final tax calculation at checkout.
At Unify Original, we offer a hassle-free 45-day return and refund policy. If you are not satisfied with your purchase for any reason, you may return the item for a full refund.
Our handmade products are crafted with meticulous attention to detail, though minor variations may occur. The product will closely match the images displayed. If there is a significant difference, we will issue a full refund immediately.
Once we receive your returned item, our team will inspect it, and the refund will be processed within 1-2 days.
We do not charge restocking fees for defective items.
After placing an order, you have 24 hours to contact our customer service team to request modifications or cancellations. After 24 hours, orders enter production and can no longer be changed.
We strive for 100% order accuracy. However, in rare cases, a damaged or incorrect item may be received. If this happens, we offer free replacements or full refunds.
To process a replacement or refund, please provide:
Contact us at unifyoriginal.us@gmail.com, and our support team will assist you promptly.
If your item has not arrived within 45 days of placing your order, please contact us through our Contact Us page. We will issue either a free replacement or a full refund.
Please Note:
For any further inquiries, feel free to reach out to us. We are always happy to assist!
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
